Banza Returns & Refund Policy

At Banza, we want you to love your chickpea-powered meals; however, because our products are perishable food items, we generally cannot accept physical returns. If you are unsatisfied with your order due to damage or quality issues, please reach out to us within 30 days of purchase for a replacement or refund.

Return Process

• 1.
  Check Your Order

  Inspect your shipment upon arrival for any signs of damage or missing items from your Banza order.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and a photo of the product issue.

• 3.
  Review Process

  Our team will review your request within 2-3 business days to determine eligibility for a refund or reshipment.

• 4.
  Resolution

  Once approved, we will issue a credit to your original payment method or ship out a fresh batch of Banza to your door.